GG 102: Quality Management Systems for Highway Works in the UK

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The GG 102 - Quality Management Systems for Highway Works is a crucial document within the Design Manual for Roads and Bridges (DMRB). It provides the quality management requirements for organisations involved in highway construction, maintenance, and demolition in the UK. This standard ensures compliance with BS EN ISO 9001:2015, adding specific requirements tailored for highway projects.

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For companies engaged in road infrastructure projects, GG 102 is an essential guideline to maintain consistency, safety, and efficiency in their quality management processes.

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Understanding the Scope of GG 102

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GG 102 applies to all organisations undertaking:

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• Permanent and temporary highway works
• Design, construction, and maintenance of highways
• Compliance with UK regulatory frameworks

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This document is supplementary to ISO 9001:2015 and is intended to ensure that highway projects meet the highest quality standards while addressing sector-specific needs.

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Key Elements of GG 102

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1. Overseeing Organisation Requirements

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The document establishes the need for:

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• A quality management system (QMS) in line with ISO 9001.
• Third-party assessment by accreditation bodies such as UKAS (United Kingdom Accreditation Service).
• A quality plan tailored for each project, detailing resources, processes, and compliance measures.

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2. Leadership and Governance

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• Clear roles and responsibilities for quality management teams.
• Defined policies to ensure compliance with national and international standards.
• Transparent communication between stakeholders to improve process efficiency.

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3. Planning for Quality Management

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• Risk assessment and mitigation strategies for quality risks and opportunities.
• Setting measurable quality objectives to track project performance.
• Structured planning for changes to accommodate evolving project needs.

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4. Operational Control & Documentation

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• Establishing operational planning and control measures to meet project goals.
• Requirements for externally provided products and services, ensuring consistency in materials and service quality.
• Documented procedures for product release, audits, and nonconformance management.

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5. Performance Evaluation & Continuous Improvement

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• Monitoring and measuring quality performance through periodic audits.
• Internal audits and third-party validation to ensure compliance.
• Regular management reviews to identify areas of improvement.
• Corrective actions and continuous improvement strategies.

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Why GG 102 is Important for UK Highway Works

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Implementing GG 102 ensures that highway construction and maintenance projects in the UK:

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• Meet high safety and quality standards.
• Comply with ISO 9001:2015 and UK-specific highway regulations.
• Reduce risks and inefficiencies in project execution.
• Establish a framework for continual improvement in road infrastructure quality.

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Conclusion

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For organisations involved in UK highway projects, GG 102 is an indispensable guide. It ensures that every stage of highway development— from planning to execution— meets industry-leading quality management standards.

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